CELESTINE NGILA-MUSAU

 

 
Title Lecturer | Exam Officer
Office Department of Commerce, School of Business & Economics
Ext/Phone 0721 354 731
Email cmusau@daystar.ac.ke

 

Summary

  • Celestine is a Lecturer in Marketing and strategic Management in the Department of Commerce since 2010
  • She is also the examination officer in the School of Business and Economics since June 2014. 
  • She was a Principal Marketing Manager at the Kenya Institute of Administration (now KSG) from 2003–2007.
  • She also worked with Standard Chartered Bank and the Kenya Wildlife Services.

 

 

Education

  • Pursuing Doctoral Studies (Business Administration ) University of Nairobi (UON)
  • Master’s in Business Administration specializing in Marketing Management
  • Bachelors of Science o Diploma in Public Relations Management
  • Certificate in Applied Marketing Research

 

Training, Research & Consultancy

  • Business Consultant with Dataline International Ltd since 2007
  • Member – Professional Trainers Association of Kenya (PTAK)
  • Trained various institutions in the areas of Strategic Planning, Change Management, Communication, Marketing and Customer care, Public Relations and development of customer service strategy.

 

 

Research On:

  • Corporate Governance in the State Corporations for the Inspectorate of State Corporations in Kenya.
  • Anticipated Changes in Media Consumption in the Election Year 2007
  • Perception of the Internal Publics on the Roles and Effectiveness of Public Relations Practices in the Public Service Institutions.
  • Customer and Employee Satisfaction Surveys for various state institutions.